Fixed-fee discovery

Two weeks. One process.
A costed answer.

Before anyone builds anything, we spend two weeks with the people who actually do the work — following a real case end to end and counting what it costs you in hours and rework. You leave with a number you can take to a board.

  • A fixed fee, agreed before it starts. Not a time-and-materials engagement that grows while you watch.
  • The findings are yours either way. The map, the measurements and the costing stay with you whether or not you go further.
  • It ends in a real recommendation — including where AI genuinely helps, and the places it doesn't.

It starts with a free forty-minute call. Nothing is quoted before we have seen the process — anyone who prices it sooner is guessing.

Book the discovery call

Free, about forty minutes. Bring the process that annoys you most.

Please enter your company name.
Please enter your name.
Please enter a phone number.
Please enter a valid work email.
Please pick the closest area.
A couple of sentences is plenty. The messier the better — the exceptions are the interesting part.
Please tell us a little about the process.

We use this to prepare for the call. Nothing else.

The deliverable

What you actually leave with

Not a slide deck of maturity models. Four things you can act on, argue with, or take to whoever signs off the spend.

A measured baseline

Volume, hours, touch points and rework rate — counted on real cases we followed, not estimated from a workshop. This is the number everything else gets compared against.

A costed case

What it would cost to build and to run, set against what the process is costing you today. If the second number isn't comfortably bigger than the first, we say so.

The map itself

The process end to end, exceptions and workarounds included — usually the first time it has been written down. It's yours to keep regardless of what you do next.

A straight recommendation

Where AI genuinely helps, where it doesn't, and what to fix by hand first. "Not this process" and "not yet" are both answers we are willing to give.

How the two weeks run

Mostly us, watching you work

Discovery costs you a few hours of the people who do the job — not a steering committee and not a six-week information request.

WEEK 0 · FREE

The discovery call

Forty minutes. You describe the process that annoys you most; we tell you whether discovery is worth doing on it. If it isn't, that is where this stops and it has cost you nothing.

WEEK 1

In the work

We sit with the people who do it and follow real cases end to end — including the awkward ones that never make it into the documented process. We count what each step costs in hours and in rework.

WEEK 2

Model it and cost it

We work out which steps are genuinely amenable to AI, which need a person in the loop, and which are just a bad form that should be fixed before anyone automates anything. Then we price building and running it.

END OF WEEK 2

The costed case

We walk you through the baseline, the recommendation and the number — and hand over the findings. From there you can build with us, build it yourself, or do nothing.

What it costs

Fixed fee. Quoted after we've talked.

We won't put a number on this page, because the honest fee depends on how big and how messy the process is — and we don't know that until the call. What we will commit to is that you hear the number before anything starts, and that it doesn't move afterwards.

Step one

The fixed-fee discovery

Two weeks, one process, a costed case at the end of it.

  • One fee, agreed in writing before week one
  • You keep the findings whatever you decide
  • No obligation to build anything with us
  • The call that precedes it is free
If you go ahead

Build, then managed operations

Only quoted once discovery has told us what we would actually be building.

  • Fixed-scope build, agreed in writing before it starts
  • A monthly fee per live process — no per-seat licensing
  • Built in your own environment — it is yours if we part ways
  • Thirty days' notice, documentation handed over

Discovery ends in a real answer —
including when that answer is no.

2 weeks
Discovery to costed case
Fixed
Fee, agreed up front
Yours
The findings, either way
Who this is for

Businesses whose real cost is paperwork

Discovery is worth doing where a process is high-volume, human-heavy and largely made of information moving between systems and people.

The paperwork-heavy one

Documents arrive, people read them, people key them in somewhere else. The work is real; the typing is not.

Invoice & PO intakeOnboarding

The regulated one

You could automate more, but you need to be able to answer "why did it do that?" a year later. Every decision we run keeps its evidence.

Claims & case triageAudit trail

The data-rich, insight-poor one

The answer is in your systems somewhere, and finding it takes a person half a day every time anyone asks.

Knowledge retrievalReporting

Before you book

A few hours of the people who actually do the work, access to a handful of real cases, and sample documents. Not a steering committee, and not a six-week request for information before we can start.

Then that is the finding, and we tell you plainly. Often the honest answer is that a form, a hand-off or an upstream system should be fixed before anything is automated. You keep the map and the measurements, which is usually worth having on its own.

No. Anything we build runs in your own environment on your own hardware, so there is no per-token meter on every document you process and we are not a destination your information gets copied to.

The smallest useful slice goes into production in weeks, running alongside your people first so you can see what it would have decided before it decides anything. After that we operate it and report the numbers monthly, on thirty days' notice.

It is a forty-minute conversation about one process, and it ends with us saying whether discovery is worth your money. Sometimes that answer is no. We would rather tell you that on a free call than halfway through a paid engagement.

Which process would you stop doing by hand?

Start with the one that annoys you most. Forty minutes, no cost, and a straight answer on whether it is worth going further.

Book the discovery call